Returns & Exchanges

At Arkel, we stand behind the durability and performance of our gear, offering a hassle-free 30-day return window for all unused products in their original packaging. We want to ensure you have the perfect equipment for your next adventure, whether it is a cross-country tour or a daily commute.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely attach it to your original shipping box.

• 3.
  Drop Off Package

  Deliver your package to any authorized carrier location, ensuring all original tags and hardware are included inside the box.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned gear, your refund will be processed back to your original payment method within 5-7 business days.